Refund Policy

Last updated: February 12, 2025

Thank you for choosing ClevrScan.

We want you to be completely satisfied with our services. This Refund Policy outlines the terms and conditions for refunds of our subscription services.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to BYTESENSE TECHNOLOGIES, A26 New Acc colony, Madhav Nagar.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to ClevrScan, accessible from https://clevrscan.com

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Refund Eligibility

Our refund policy includes the following terms:

• New subscribers are eligible for a full refund within 14 days of their initial subscription purchase ("Cooling-off Period")
• Refund requests must be submitted before using the service more than 5 times
• Annual subscription plans are eligible for a pro-rated refund within the first 30 days of purchase
• Monthly subscription plans can be cancelled at any time, but refunds are only issued within the first 14 days

Non-Refundable Items

The following are not eligible for refunds:

• Usage beyond the 14-day cooling-off period
• Custom development or implementation services
• Add-on features or premium services once activated
• Enterprise plans with custom pricing
• Subscriptions cancelled after the refund eligibility period

Refund Process and Timeline

Here's what you can expect when requesting a refund:

• Refund requests are processed within 3-5 business days
• Approved refunds will be credited back to the original payment method
• Processing time for the refund to appear in your account may take 5-10 business days, depending on your payment provider
• For pro-rated refunds, the calculation will be based on the unused portion of your subscription

How to Request a Refund

To request a refund, please contact our support team through one of the following methods:

• By email: vansh@bytesense.in

• Through our support portal: https://clevrscan.com/contact

• By phone: +91 6261761136

Please include the following information in your refund request:

• Your account email address
• Subscription plan details
• Date of purchase
• Reason for the refund request

Service Cancellation

Upon refund approval:

• Your access to the service will be terminated immediately
• Any data associated with your account will be retained for 30 days before permanent deletion
• You will receive an email confirmation of the cancellation and refund

Contact Us

If you have any questions about our Refund Policy, please contact us:

• By email: vansh@bytesense.in

• By visiting this page on our website: https://clevrscan.com/contact

• By phone number: +91 6261761136